I am extremely frustrated and need assistance I placed an order over 6 days ago and it is a Great 06 Years Of 2010-2016 One Direction Band Thank You For The Memories shirt birthday present I have now sent 2 emails and multiple messages through facebook no one will answer me I am seriously beginning to question the legitimacy of this company I need to know where my order is what is taking so long why you are unable to answer your communications and when my order will be received this is an urgent matter that I need addressed immediately. Video of the helicopter carrying leicester city’s owner shows it spinning moments before it crashed killing him and four others. I have been receiving bundles with the honest company for over three years now I love the diapers and with only a couple exceptions have been very pleased with the service somewhat recently I reached out to customer service with concerns on shipping time I had observed that my bundle would be scheduled to ship but I wouldn’t receive it for over a week sometimes two weeks after shipping customer service was of no help at all I just received a new bundle and it was in an unmarked box from a vegas distribution center my hopes were that things were moving in the right direction however when I opened the box I was extremely displeased the soap that I had ordered was broken it’s a pump shampoo bottle and the top part of the pump that is broken off isn’t even in the box guessing it was broken before shipping not only that the products are dirty the products that i’m supposed to use on my infant there is a black oily substance on some of the packages and there is fuzz and dust stuck to greasy substance all over the packages not talking about leaked soap I always recommend these products to friends and coworkers but that may change soon you see I reached out to customer service yet again only to have more concerns risen they told me that it sounds like the order was damaged during transit and that our third party shipper repackaged the order so now i’m concerned that my products have been repackaged and possibly tampered with this is completely not okay i’m questioning whether I can even use the honest products anymore are they safe the customer service rep said that they would send me a new bundle and I appreciate the offer of replacing these products I really do however I don’t think honest understands I order my children’s vitamins through this company I also know of people who order formula through them do you think it is okay for some third party company to be able to handle these products damage them pollute them and then just repackage them
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